Unless authorized by management: NO RETURNS on books, videos, eye protection, special ordered items, discontinued items, or items damaged due to improper use.
It is important that you pack all items so that they arrive undamaged.
You must include the return number, a copy of the original invoice and a short explanation of why you are returning the items.
It is important to insure all returns.
Returns more than 30 days past the date of the invoice may be denied. Please follow all the above procedures or your return or refund may be delayed or denied.
If we have not received your return within 30 days of the date of the credit order it will be cancelled and you will not be credited.
To cancel an order prior to completing checkout, remove all items from your shopping cart. This will effectively cancel your order.
To cancel an order after completing checkout but before your order has shipped, email us as soon as possible. Note, orders generally ship within 1-2 days.
Orders you submit online may be cancelled until they are shipped. If shipped, please see our return policy for other options
If it's too late to cancel, don't worry, we make returns easy!