Payment Methods

Web order totals are only Quotes, an updated copy of your order will be emailed to you once your order is received and Frantz has begun processing it. Actual glass weights and shipping costs will be charged when your order is Invoiced. 

Questions, concerns or additional payment methods available for your order can be further addressed by calling our sales dept. (800.839.6712 x214) or putting additional info in our comments box when you place your order on our website

CREDIT CARDS: We accept MasterCard, Visa, Discover & American Express. Correct and up to date billing address & security number information must be used when placing an order with a credit card, as we verify this information when processing cards. This is for the security of the cardholder.

Once a Customer's order is received Frantz will authorize the card for the estimated final total of the order.  This authorization is just a hold and is not an actual charge. The actual charge may be slightly more or less than the hold/authorization due to actual glass weights and final shipping fees. Once your order has been processed and is ready to ship Frantz will capture the hold/authorization in the amount of your final total. This capture is the actual charge.

DEBIT CARDS: Here is some helpful information you may need to know regarding the use of your Debit Card when making a purchase on-line. When you submit your order your vendor authorizes your card for the estimated amount of your purchase. This authorization will physically hold your money. When the purchase is completed and shipped your vendor actually takes your money for the total purchase. At that time you will see TWO charges on your bank account. However, the original authorization hold will drop off per your banks policy, which could be up to 7 days later.

In effect you need to have twice the amount of money available in your account for a debit card purchase, so you will avoid any overdraft fees or other related issues.

In an effort to offset this we have created a debit button, which means if you check this we will NOT preauthorize your order. We will wait to take the amount at the time we are ready to ship. However, if your debit card is declined, we will not ship your order until funds are available. Our estimated arrival dates may change.
 charge on your bank account.

C.O.D:  Frantz Art Glass no longer ships via C.O.D. 

NET 30 DAY ACCOUNT: Net 30 accounts must have payments received at Frantz Art Glass no later than 30 days after the Invoice date. (See Due Date field on your Invoice). Customers who have a Net 30 account and want to pay by credit card at the time of purchase may do so, but if payment is made by credit card at a later date there may be an additional 5% processing fee. Customers who do not already have a Net 30 Day account may request a credit application. Applications take 3 to 4 weeks to process.

NET 45 DAY LINE OF CREDIT:   U.S. and Canada customers only: Net 45 day accounts have a $200 credit limit.  Invoices are due within 45 days. Customers must have credit card information on file.  Past due accounts are subject to a one time late fee of $10.00 and interest at 1.5% monthly. 

Frantz Art Glass and Supply reserves the right to charge the card on file if payment is not received in 60 days.

LATE PAYMENTS: Payments received 60 or more days after invoice date may be subject to a $40.00 late fee, and subject to due process per WA law.

INTEREST CHARGES: Frantz Art Glass reserves the right to charge 1.5% interest or $5.00 per month, which ever is greater, on any past due balances.

PAST DUE ACCOUNTS: Customers agree to pay all costs incurred to collect account balances including court costs, collection fees and attorney fees of not less than 33% of the unpaid principle balance.

Customer personally guarantees payment for all items purchased on credit from Frantz Art Glass and Supply.  Guarantor (customer) expressly waives all notice of acceptance of this guarantee, notice of extension of credit to customer, presentment or demand for payment and any notice of default by customers and all other notices guarantor might otherwise be entitled to.

NSF FEES: Any NSF (Non-sufficent funds) checks returned unpaid will be charged a $40.00 fee. NFS payments must be made good within 15 business days and are subject to due process per WA law.

BANK TO BANK TRANSFER: Frantz Art Glass is charged an incoming money wire transfer fee of $30.00. This fee will be added to the Customer’s  total.

PREPAYMENT: Orders paid by Bank’s Cashier’s Check or Money Order will be processed sooner than if paid with a personal or business check, as all funds must clear the bank before shipping of orders.