We try to make sure that the weight on any of our products is correct so that the shopping cart will show you an accurate shipping and insurance amount.
However, shipping and insurance on this site are only estimates. We do not charge your credit card or finalize your order when you click "submit". Rather, all orders are pulled, packed and weighed and placed into our accounting system. At that time, you will receive a final invoice, containing all the available products you have ordered with an accurate shipping and insurance amount.
You MUST make sure that you have the correct address on file with us.
If you have provided an old address and your order is delivered to the wrong address, we cannot be responsible for its redelivery or replacement of the items you ordered. Make sure that if you have an old address on file in your website profile, that you delete it and keep your address current.
Shopping Carts on our website
- You may leave items in your shopping cart indefinitely if you are logged into your account, prices are subject to change based on promotional salesand/or standard price changes by Frantz Art Glass. The pricing of items in your shopping cart can change prior to check out.
NOTE: If you are NOT logged into your account, the items in your shopping cart will disappear when you leave our site.